Frigidaire Ice Auger Not Working: Troubleshooting Tips And Solutions

How do you test an auger ice maker motor?
How do you test an auger ice maker motor? from


If you own a Frigidaire refrigerator with an ice maker, you may occasionally encounter issues with the ice auger not working. This can be frustrating, especially if you rely on ice for cooling beverages or preserving food. However, before you call for professional help or consider replacing the entire ice maker, there are some troubleshooting steps you can try on your own.

Possible Causes of the Problem

There are several reasons why your Frigidaire ice auger might not be working. It could be a simple mechanical issue, a problem with the electrical connections, or a jammed ice dispenser. Understanding the possible causes can help you pinpoint the problem and find an appropriate solution.

1. Mechanical Issues

In some cases, the ice auger itself may be damaged or worn out. Over time, the blades can become dull or break, preventing the auger from effectively crushing or dispensing the ice. Additionally, the auger motor might be faulty, causing it to fail in rotating the auger properly.

2. Electrical Problems

Another common cause of the ice auger not working is an issue with the electrical connections. Loose or damaged wires can disrupt the flow of electricity to the motor, preventing it from functioning correctly. Checking the wiring and connections is an important step in troubleshooting this problem.

3. Jammed Ice Dispenser

In some instances, the ice dispenser itself might be jammed with ice cubes, preventing the auger from rotating. This can occur if the ice maker is overfilled or if a large chunk of ice gets stuck in the dispenser chute. Clearing the jam and ensuring proper ice dispenser operation can resolve this issue.

Troubleshooting Steps

1. Check Power and Connections

Start by ensuring that your refrigerator is properly plugged in and receiving power. Verify that the electrical connections are secure and undamaged. If you find any loose wires or damaged connections, consider repairing or replacing them.

2. Inspect the Ice Auger

Remove the ice bucket from your Frigidaire refrigerator and examine the ice auger and its blades. Look for any signs of damage, such as dull or broken blades. If necessary, replace the auger or contact a professional technician for assistance.

3. Clear Ice Dispenser Jam

If you suspect that the ice dispenser is jammed, empty the ice bucket and inspect the chute for any obstructions. Use a plastic utensil or your hand to remove any stuck ice cubes or chunks. Once cleared, test the ice dispenser to ensure smooth operation.

4. Reset the Ice Maker

In some cases, resetting the ice maker can resolve the problem. Locate the reset button, usually located on the control panel or inside the ice maker itself. Press and hold the button for a few seconds until you hear a beep or see the ice maker light turn off and back on.

5. Contact Frigidaire Support

If none of the troubleshooting steps mentioned above resolve the issue, it’s best to contact Frigidaire customer support or a professional technician. They can provide further guidance or arrange a service visit to diagnose and fix the problem.


Dealing with a Frigidaire ice auger not working can be inconvenient, but with some troubleshooting and basic maintenance, you can often resolve the issue without the need for costly repairs or replacements. By following the steps outlined in this article, you can get your ice maker back up and running smoothly, ensuring a constant supply of ice for your household needs.